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The 10 least reliable vehicles of 2019, from Consumer Reports

By: Lisa Coxon on December 6, 2019

Consumer Reports released its 10 Least Reliable Cars list last month, an annual survey that ranks the 10 least reliable vehicle models out there.

In order to compile this year’s list, Consumer Reports sent a questionnaire to Consumer Reports members and collected responses on more than 420,000 vehicles, with models spanning from 2000 to 2019, and even some 2020 models that were introduced early.

Members are asked to indicate any problems they’ve had with their vehicles in the last 12 months: things like brake failure, peeling paint, climate system issues, and wind noise due to poor seals. There are a total of 17 trouble areas in the survey that drivers can report in.

Consumer Reports then weighs the severity of each type of issue and comes up with a reliability score for each vehicle, from 0 to 100. 

These are the 10 least reliable vehicle models of 2019, ranked from the best of the worst to the worst of the worst:

10. Chevrolet Traverse

Reliability score: 18
Cost: US$29,800 - $53,200

The most reliable of the 10 least reliable vehicles is the Chevy Traverse, receiving poor reliability ratings and above-average owner satisfaction ratings, according to Driving.ca

9. Chrysler Pacifica

Reliability score: 16
Cost: US$33,745 - $45,845

This minivan received a poor reliability rating and average owner satisfaction rating.

8. Tesla Model X

Reliability score: 15
Cost: US$81,000 - $138,000

Poor reliability ratings for the Tesla Model X, but still an “excellent” rating when it comes to owner satisfaction.

7. Acura MDX

Reliability score: 15
Cost: US$44,000 - $60,150

A Japanese model, the Acura MDX came out of the survey with poor reliability and below-average customer satisfaction.

6. Volkswagen Tiguan

Reliability score: 15
Cost: US$24,945 - $38,795

The Tiguan received poor reliability scores and average customer satisfaction.

5. Volkswagen Atlas

Reliability score: 13
Cost: US$31,545 - $49,195

The second Volkswagen model to make the list, the Atlas had poor reliability scores and average owner satisfaction.

4. Alfa Romeo Giulia

Reliability score: 13
Cost: US$38,545 - $74,245

The Giulia took home poor reliability ratings and above-average satisfaction ratings.

3. Jeep Wrangler

Reliability score: 12
Cost: US$28,295 - $41,795

The Wrangler received poor reliability ratings but the owner satisfaction rating came in above average.

2. Chevrolet Camaro

Reliability score: 5
Cost: US$25,000 - $68,000

Even though it came in at second worst, drivers of the Chevy Camaro gave it an “excellent” rating when it comes to satisfaction. 

1. Chevrolet Colorado

Reliability score: 4
Cost: US$21,300 - $43,000

And the winner for the least reliable vehicle goes to the Chevy Colorado. According to Driving.ca, owners of this vehicle also rated their satisfaction with it as below-average.

 

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