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Meet Allstate Insurance Canada

Founded in 1931 in Illinois, the Allstate Corporation is the largest publicly traded property and casualty insurer in America. It expanded into Canada in 1953 and is now headquartered in Markham, Ont. It offers home and auto coverage in Alberta, Ontario, Quebec, New Brunswick and Nova Scotia.

Allstate’s folksy, midwestern brand isn’t just a marketing ploy; the company actually tries to embody the neighbourly values it espouses. Take its Good Hands Network for example: it’s a program that guarantees policyholders they’ll be able to reach a broker or claims adjuster at any time of day and on multiple channels — be it online, over the phone, or in person.

ProvinceUser satisfaction rating
Alberta 
Atlantic 
Ontario         
Quebec 
Table displaying Allstate Insurance Canada’s ratings for the claims process and overall user satisfaction, courtesy of J.D. Power and Associates.

The Allstate advantage

Discounts

Allstate Canada has a number of ways customers can save. There are the traditional channels: bundle your car insurance with property insurance and insure more than one vehicle with Allstate. But with Allstate, you can qualify for more discounts if:

  • The make of your car is less than three years old. This applies to Quebec only.
  • You live in Alberta and belong to a pre-approved profession or guild.
  • You equip your vehicle with an approved anti-theft device.
  • You live in Ontario and have a private garage or driveway.
  • You put winter tires on your car.
  • You’re a student under 25 and has a strong academic track record. This is available in Ontario and Alberta only.
  • You’re a long-time client of Allstate.
Special programs

Drivewise® - Drivers in Ontario and Alberta who sign up for the Drivewise® program can save up to 30% on their car insurance. Essentially, you install a small wireless device (provided by Allstate) in your car and it gathers information about your daily driving habits. You’ll get the discount when it’s time to renew your auto insurance. You’ll receive a 5% discount just by downloading the app. And, rest assured, your insurance premium can’t go up because of your enrollment in the program.

Ticket forgiveness - With this supplementary insurance product, your rates will not rise for certain minor driving offenses.

Disappearing deductible - Enroll in this program and your deductible will decrease for every term you go without a claim.

Is there an app?

Allstate offers the Drivewise app, which tracks your driving habits and can provide discounts. It doesn’t yet offer an app to manage your insurance policy, however.

How to submit a claim with Allstate

You can report your claim with Allstate in one of two ways: by logging into your myAllstate account online or by giving them a call.

To make a claim over the phone:

Alberta, British Columbia, Manitoba, Saskatchewan
1-800-661-1577
Ontario
1-800-387-0462
Quebec
1-800-463-2813
Nova Scotia, New Brunswick, Prince Edward Island, Newfoundland
1-800-561-7222
From the U.S.
1-800-387-0462
Hours of availability:
24-hours a day, seven days a week, all-year round.

What else does Allstate do?

Other types of auto insurance provided by Allstate Canada include motorcycle insurance, off-road insurance, and motorhome insurance. It’s also a provider of property and casualty insurance.

For more than 25 years, Allstate Canada has been an official sponsor of Mothers Against Drunk Driving Canada (MAAD). It has also contributed to MADD Canada’s impaired driving research reports.

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