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Meet CAA

The Canadian Auto Association (CAA) is a non-profit federation comprised of nine clubs with branches throughout the country. A CAA membership has long been considered an essential expense for drivers due to its track record of providing reliable and efficient roadside service and it has the numbers prove it: over 6.2 million Canadians are CAA members.

CAA has provided comprehensive auto insurance plans since 1974. Coverage is available for drivers in Ontario, B.C., the Atlantic provinces, Alberta, Saskatchewan, and Quebec.

The CAA Advantage

Discounts

CAA provides members a number of ways to save on their auto insurance premiums. Despite discounts and programs varying by club, members can generally expect to save by:

  • Insuring multiple vehicles with CAA (15% savings).
  • Installing snow tires (up to 5% savings on your premium).
  • Completing the the CAA Connect program (save up to 15%).
  • Becoming a member (save 20% on your premium).
Special programs

CAA Connect - CAA rewards its members for being safe drivers through CAA Connect: a totally optional, usage-based insurance program. CAA will provide you with a small device to install in your car to gauge your driving habits. According to CAA, by participating, you could save up to 15% on car insurance after one year.

Forgive & Forget - With the Forgive & Forget plan, your driving record won’t be impacted by your first at-fault accident.

Legal Expense Insurance - Neighbour building a shed on your property? CRA auditing you? When you bundle your home and auto insurance with CAA, complimentary legal expense insurance will be added to your policy. Under the program, you’re guaranteed coverage for all reasonable legal expenses you incur. You’re also entitled to unlimited free legal advice from CAA’s special helpline, open all week, from 8 a.m. to midnight.

Is there an app?

Yes, there is a CAA app available. It not only stores your insurance agent’s information, you can also use the app to call them directly. In addition to that, members can request roadside assistance through the app, locate gas stations and get a quote for a new car battery — and have it installed as well.

How to submit a claim with CAA

Since CAA does not have a national office, you’ll need call your local club to connect with a claims agent. They’re available 24/7, all year-round. Find your club by visiting CAA’s website and following the prompt.

What else does CAA do?

A membership with CAA has long been viewed as essential item for Canadian drivers because of its ultra-reliable roadside assistance service. CAA also provides property, travel, life, and health and dental insurance.

The organization also advocates for issues that matter to its members: road safety, infrastructure and consumer protection, in particular. Residents of the Prairies and Eastern provinces are also likely familiar with CAA’s annual Worst Roads ranking, in which cyclists, transit riders, and pedestrians are asked for their opinion on which the roads need the most repairs (potholes, congestions, safety concerns or poor road signs are the most commonly cited issues).

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