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What our users say:

Excellent
Based on 322 reviews
June 5
Awesome work
wow what an awesome rep. He did up everything, extremely fast and was very under...
Delroy Paul
June 4
It was a pleasure dealing with your…
It was a pleasure dealing with your broker, it made switching insurance companie...
Michael Sheridan
May 27
Excellent customer service
This is the first time I got insurances from Direct Rate.I have nothing but good...
Tejas Patel
May 26
Quick service
Quick service, good price
dl
May 22
Imad Harrouk was great !
Imad Harrouk was great ! intelligent well spoken professional polite a perso...
james bannon
May 21
Imad Harrouk helped me get the best…
Imad Harrouk helped me get the best home and auto bundle insurance quote. He was...
Amanda Moskowitz
May 20
Excellent !!! Very competitive rates !!
Excellent customer services also they have very competitive rates !!
Eliza Gallant
May 20
Excellent Service
Sonia was patient with all of my questions, helpful and cheerful through the ent...
Cori Thompson
May 20
Imad Harrouk helped us with getting a…
Imad Harrouk helped us with getting a car insurance quote. He was very friendly ...
Barry
May 18
I was treated fairly and walked through…
I was treated fairly and walked through my purchase.I enjoyed the agent was exce...
paul neville
May 17
Highly Recommended !
I spoke with Mr. Imad Harrouk of DirectRate for quotes on my car and condo insur...
HL
May 14
Highly recommend
Great experience, simple to use and they gave me a lot of options at prices that...
Chandra Wilson
May 13
Amazing service
Amazing service, Sonia is patient and helpful. Can not complain. I am happy with...
Miroslav Adalbert Elias
May 12
Meghan Ford helped me and she was…
Meghan Ford helped me and she was amazing. I saved $160/month between home and a...
Bruce
May 11
Easy
Easy, clear and fast. Very effective.
Rene Izquierdo de la Cruz
May 6
Sonia was very helpful and nice…
Sonia was very helpful and nice throughout the whole process. She got me the bes...
Ali Al-Rubayee
May 6
Very friendly and professional
Very friendly and professional. She always try to help. Really appreciate.
Binod Shrestha
May 5
He was so amazing
He was so amazing. He went out his way to help me. He deserves a raise Very po...
Shahin Abbaskhan
April 27
Great rates!
Ryan was very helpful and polite.He went all out to find me the best rate. He wa...
Linda Shelton
April 22
The service was excellent
The service was excellent. Emad provided awesome service for me.
John Bowden
April 19
Fast and professional customer service
Fast and professional customer service. All of my questions were answered and I...
P COSTANTINI
April 16
Chelsea was very helpful and a pleasant…
Chelsea was very helpful and a pleasant person to deal with.
Keith Tarala
April 16
simple quick and easy
simple, quick and easy
tony palumbo

Learn more about Desjardins Insurance.

The Desjardins Group is North America’s largest federation of credit unions. It was founded in 1900 in Lévis, Que. and is currently headquartered in Canada’s second-largest city, Montreal.

Desjardins Insurance Canada is one of the country’s major insurance providers. In 2015, Desjardins purchased U.S. insurer State Farm's Canadian book of business, making it the country's third-largest provider of property and casualty insurance.

While Desjardins isn't technically a bank, it competes directly with the biggest banks in Canada in terms of product offerings and assets. The Desjardins brand has stood for building community and being easy to do business with since its inception. As a cooperative financial institution, those values form the core of its business model. Banking with Desjardins doesn’t mean just being its customer — it means being its co-owner.

Desjardins’s car insurance arm offers all customers a wide array of discounts and savings opportunities for its auto insurance products, but Desjardins members enjoy exclusive discounts and rewards on top of the standard discounts.

Keep reading to learn more about Desjardins’ car insurance options in Canada.

Consumer reviews for Desjardins.

ProvinceUser satisfaction rating
Alberta
Atlantic
Ontario

 

 

 

 

 

Quebec

 

 

 

 

 

What other insurance products does Desjardins offer?

Along with car insurance, Desjardins offers a variety of insurance products for individuals, groups and businesses. Exact products and policies will vary by province.

Life insurance: Desjardins offers four types of policies based on your needs and stage in life: term, permanent, participating or universal life insurance.

Health and disability insurance: The four types of coverage offered are critical illness, disability, healthcare and accident insurance.

Home insurance: Offerings include all-risk and optional add-on coverage for liability, fire, theft, vandalism, water damage, storms and natural disasters, belongings and more. Desjardins also offers policies for condos, cottages and renters.

Recreational and leisure vehicles: Includes insurance policies for motorcycles, ATVs, watercrafts, snowmobiles and RVs.

Travel insurance: Students, families, snowbirds, business people and visitors to Canada can find policies for short trips, extended stays and frequent travel. Coverage includes emergency health care, emergency return trip, accident, baggage and trip cancellation/interruption.

Loan and credit insurance: Different policies that allow you to pay off a loan, line of credit or credit cards.

Pet insurance: Choose from three different policies (Bronze Paw, Silver Paw and Gold Paw) with varying amounts of coverage for accident, illness, dental care, preventative care and additional coverage such as alternative therapy, behavioural therapy and medical devices.

Commercial insurance: Coverage options for both small and large businesses include property, liability, commercial auto and group insurance. Coverage specifically for self-employed workers, freelancers and business owners includes credit insurance, loan insurance, line of credit insurance and credit balance insurance.

The Desjardins car insurance advantage.

Discounts

There are many ways to save money with Desjardins auto insurance:

  • Multi-vehicle discount: Save up to 15% when you insure more than one vehicle.
  • Double contract discount: Save 15% on your home insurance when you bundle it with your auto policy.
  • Desjardins auto loan discount: Save $50 when you insure a vehicle financed with a Desjardins car loan.
  • Ontario winter tire discount: Get a discount for using certified winter tires during the winter months.

Special programs

Ajusto telematics discount - Use the Ajusto app and be rewarded for good driving habits with up to 25% off your car insurance.

Zero violations discount - Good driving should be rewarded, so drivers with no highway safety code violations in the last three years can save up to 10%.

Green discount - Get up to 20% off for driving a fuel-efficient, hybrid, or electric vehicle.

Is there an app?

Yes. Desjardins has a free mobile app for members available on Apple and Android devices (smartphones, smartwatches and tablets included). Banking from the comfort of your home is now easier and more secure than ever.
Here are some of the features you can access when you login to the Desjardins mobile app or website:

  • Mobile cheque deposit.
  • Mobile payment with Desjardins mobile payment, Apple Pay and Android Pay.
  • Check your account balances.
  • View up to 12 months of your transaction history.
  • Add bill payments.
  • Transfer funds between accounts.
  • Make Interac e-Transfers.
  • Open savings and investment accounts.
  • Apply for credit cards or mortgages.
  • Contact a Desjardins advisor.
  • Request an insurance quote.
  • Fingerprint sensor/Touch ID unlock.

How to submit a claim with Desjardins

To submit a car insurance claim, contact the Desjardins insurance claim centre. It’s available 24 hours a day, seven days a week and it’s the quickest way to get your claim processed.

These are the phone numbers for Desjardins Insurance to file a car insurance claim: 

North America
1-888-776-8343
 
Quebec
418-835-9100
 
International
(Country code) + 800-463-5666-6
Alexandra Bosanac

Alexandra Bosanac

About the Author

Alexandra Bosanac is the Core Content Manager for LowestRates.ca. Her reporting has appeared in Canadian Business, the Toronto Star, the National Post, and the CBC.

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