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Learn more about Desjardins Insurance.

The Desjardins Group is North America’s largest federation of credit unions. It was founded in 1900 in Lévis, Que. and is currently headquartered in Canada’s second-largest city, Montreal.

Desjardins Insurance Canada is one of the country’s major insurance providers. In 2015, Desjardins purchased U.S. insurer State Farm's Canadian book of business, making it the country's third-largest provider of property and casualty insurance.

While Desjardins isn't technically a bank, it competes directly with the biggest banks in Canada in terms of product offerings and assets. The Desjardins brand has stood for building community and being easy to do business with since its inception. As a cooperative financial institution, those values form the core of its business model. Banking with Desjardins doesn’t mean just being its customer — it means being its co-owner.

Desjardins’s car insurance arm offers all customers a wide array of discounts and savings opportunities for its auto insurance products, but Desjardins members enjoy exclusive discounts and rewards on top of the standard discounts.

Keep reading to learn more about Desjardins’ car insurance options in Canada.

 

Consumer reviews for Desjardins.

ProvinceUser satisfaction rating
Alberta
Atlantic
Ontario

 

 

 

 

 

Quebec

 

 

 

 

 

What other insurance products does Desjardins offer?

Along with car insurance, Desjardins offers a variety of insurance products for individuals, groups and businesses. Exact products and policies will vary by province.

Life insurance: Desjardins offers four types of policies based on your needs and stage in life: term, permanent, participating or universal life insurance.

Health and disability insurance: The four types of coverage offered are critical illness, disability, healthcare and accident insurance.

Home insurance: Offerings include all-risk and optional add-on coverage for liability, fire, theft, vandalism, water damage, storms and natural disasters, belongings and more. Desjardins also offers policies for condos, cottages and renters.

Recreational and leisure vehicles: Includes insurance policies for motorcycles, ATVs, watercrafts, snowmobiles and RVs.

Travel insurance: Students, families, snowbirds, business people and visitors to Canada can find policies for short trips, extended stays and frequent travel. Coverage includes emergency health care, emergency return trip, accident, baggage and trip cancellation/interruption.

Loan and credit insurance: Different policies that allow you to pay off a loan, line of credit or credit cards.

Pet insurance: Choose from three different policies (Bronze Paw, Silver Paw and Gold Paw) with varying amounts of coverage for accident, illness, dental care, preventative care and additional coverage such as alternative therapy, behavioural therapy and medical devices.

Commercial insurance: Coverage options for both small and large businesses include property, liability, commercial auto and group insurance. Coverage specifically for self-employed workers, freelancers and business owners includes credit insurance, loan insurance, line of credit insurance and credit balance insurance.

The Desjardins car insurance advantage.

Discounts

There are many ways to save money with Desjardins auto insurance:

  • Multi-vehicle discount: Save up to 15% when you insure more than one vehicle.
  • Double contract discount: Save 15% on your home insurance when you bundle it with your auto policy.
  • Desjardins auto loan discount: Save $50 when you insure a vehicle financed with a Desjardins car loan.
  • Ontario winter tire discount: Get a discount for using certified winter tires during the winter months.

Special programs

Ajusto telematics discount - Use the Ajusto app and be rewarded for good driving habits with up to 25% off your car insurance.

Zero violations discount - Good driving should be rewarded, so drivers with no highway safety code violations in the last three years can save up to 10%.

Green discount - Get up to 20% off for driving a fuel-efficient, hybrid, or electric vehicle.

Is there an app?

Yes. Desjardins has a free mobile app for members available on Apple and Android devices (smartphones, smartwatches and tablets included). Banking from the comfort of your home is now easier and more secure than ever.
Here are some of the features you can access when you login to the Desjardins mobile app or website:

  • Mobile cheque deposit.
  • Mobile payment with Desjardins mobile payment, Apple Pay and Android Pay.
  • Check your account balances.
  • View up to 12 months of your transaction history.
  • Add bill payments.
  • Transfer funds between accounts.
  • Make Interac e-Transfers.
  • Open savings and investment accounts.
  • Apply for credit cards or mortgages.
  • Contact a Desjardins advisor.
  • Request an insurance quote.
  • Fingerprint sensor/Touch ID unlock.

How to submit a claim with Desjardins

To submit a car insurance claim, contact the Desjardins insurance claim centre. It’s available 24 hours a day, seven days a week and it’s the quickest way to get your claim processed.

These are the phone numbers for Desjardins Insurance to file a car insurance claim: 

North America
1-888-776-8343
 
Quebec
418-835-9100
 
International
(Country code) + 800-463-5666-6

Join the millions of Canadians saving money on auto insurance

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What people say after comparing rates on LowestRates.ca:

April 26
A great agent...all my questions…
A great agent...all my questions answered I think Maria is an asset to your comp...
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April 24
Great customer service
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April 22
Your agent Nathan was amazing and so…
Your agent Nathan was amazing and so helpful.
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April 19
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April 19
Sean was easy to talk too and very…
Sean was easy to talk too and very informative.
Angela
April 19
Good job
The staff was helpful and knew what were doing.
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April 17
Good pricing
Pleasant broker and helpful
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April 17
filled out form online less than 5mins…
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April 15
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great rep provided all the information I needed to make an informed choice
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April 12
After I got the quotes somebody…
After I got the quotes somebody followed up with me and put me trough with an ag...
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April 12
fast responce
fast responce, great people to talk to explaining everything, What a Great web s...
Larry Rowthorn
April 9
Very helpful advice and great overall…
Very helpful advice and great overall service.
mark
April 6
Easy to deal with and very helpful
Very easy, good use of technology and customer follow up was awesome
Steve Miller
April 6
Easy and friendly process.
Easy and friendly process.
shr
April 5
Very good service.
Very good service.
Tanya Neufeld Eckert
March 30
easy to work with…
easy to work with and find what I needed fast.
Pierre Duprey
March 25
Immediate response
Immediate response
Donald Henderson
March 6
Very helpful team !
Very helpful team !
Shivali Patel
February 15
Super fast seriously half the price!
Super fast seriously half the price of my previous broker. I worked with Khadija...
N. Gul
January 31
Representative was extremely helpful…
Representative was extremely helpful and was able to assist in all our needs.
Laura Dunsford
January 19
I was treated very well
I was treated very well, the person that was helping me was very helpful and fou...
Tim Bob
January 18
Great service
The response to my inquiry was quick. I received a phone call a few hours later ...
Sherri Leclerc
December 4
Quick turnaround
Quick turnaround, I am really happy with the process so far.
Breno Mendonca
November 11
process was easy and professional
The process was easy and professional
James Robichaud
November 1
The young man was very courteous and…
The young man was very courteous and professional. We didn't qualify due to low...
Teresa Penning
October 26
Quick and friendly response.
Quick and friendly response.
Dan Rochon Rochon

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Alexandra Bosanac

Alexandra Bosanac

About the Author

Alexandra Bosanac is the Core Content Manager for LowestRates.ca. Her reporting has appeared in Canadian Business, the Toronto Star, the National Post, and the CBC.

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