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What our users say:

Excellent
Based on 331 reviews
July 15
Auto Insurance
I was looking for an insurance rate that would help me save money, I did a Googl...
Louise Beaton
July 7
Great and honest service !!!
Meaghan Ford was amazing with her service and very patient in explaining all the...
Zee Sajid
July 1
excellent service
excellent service
An Luu
June 22
Highly recommended
Excellent customer service. Was very patient and answer my customers toughly. Fo...
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June 18
Chelsea was very helpful
Chelsea was very helpful, answered all my questions and set me up hassle free. S...
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June 11
Very nice broker
Very nice broker. Good service. Found a great deal.
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June 9
Simple, fast, affordable!
Took a little longer than expected for the billing to go through, but otherwise...
Jonathan C
June 5
Awesome work
wow what an awesome rep. He did up everything, extremely fast and was very under...
Delroy Paul
June 4
It was a pleasure dealing with your…
It was a pleasure dealing with your broker, it made switching insurance companie...
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May 27
Excellent customer service
This is the first time I got insurances from Direct Rate.I have nothing but good...
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May 26
Quick service
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May 20
Excellent !!! Very competitive rates !!
Excellent customer services also they have very competitive rates !!
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May 20
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May 18
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May 6
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May 5
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Learn more about Aviva Insurance Canada.

With more than three million clients served and 4,000 employees across the country, Aviva is one of the largest and most well-known insurance providers in Canada. Its parent company, Aviva plc, is a U.K.-based organization that prides itself on community development and philanthropic efforts around the globe.

Aviva Insurance Canada’s stated values include dependability and customer satisfaction, an approach it backs up by guaranteeing to reimburse dissatisfied policyholders, and by offering a mobile application designed to help users minimize risk.

Take three minutes today to get a car insurance quote from Aviva online. Compare quotes from Aviva Insurance Canada and 75+ Canadian insurance providers in less than 3 minutes on LowestRates.ca today.

Consumer reviews for Aviva Car Insurance Canada.

ProvinceUser satisfaction rating
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What other insurance products does Aviva offer?

Along with insurance for all types of vehicles (cars, ATVs, snowmobiles, RVs, boats, classic cars and motorcycles), Aviva Canada offers home, leisure/lifestyle, group and business insurance.

Property insurance: Includes standard and optional coverage for homes, condos, high value homes, manufactured homes and cottages, as well as home sharing insurance for Airbnb. Aviva also offers tenant insurance for renters.

Travel insurance: In partnership with RBC insurance, there are travel insurance packages with different levels of coverage for emergency medical, trip cancellation and interruption, baggage loss, damage and delay and flight and travel accidents. Other options include non-medical coverage and coverage for trips within Canada.

More insurance options: Aviva also offers miscellaneous policies for horses, hole-in-one insurance for golf tournaments, ride-share coverage for services like Uber and Lyft, RV sharing and employee group plans.

Business insurance: Business offerings include Aviva Onpoint for small businesses and entrepreneurs (retail, contracting, business and professional services), Aviva Enterprise for small and medium-sized businesses (automotive, builder’s risk and contractors, business and professional services, education and organizations, hospitality and lodging and manufacturing and wholesale), and coverage for large corporate and commercial businesses.

The Aviva car insurance advantage.

Discounts

Aviva Canada offers clients numerous opportunities to save on auto insurance. Customers who bundle multiple policies are rewarded, as are drivers who protect their vehicles with safety features. Here are some discount options for Aviva that will net you between 15-30% savings:

  • Installing an automatic emergency braking system.
  • Bundling multiple policies or vehicles.
  • Avoiding convictions for a minimum of three years.
  • Being retired.

Special programs

Aviva Insurance Canada also offers a number of special programs for car insurance policyholders:

Disappearing deductible - Aviva will lower your deductible (without raising your premium) with every claims-free year that passes. After five straight years without making a claim, your deductible can hit zero. The best part for new clients is that Aviva will allow you to bring your track-record over from your previous insurer. If you’ve gone five years without a claim, you may be able to switch to Aviva and start out with a $0 deductible.

Conviction protector - Aviva auto insurance comes with a conviction-free discount. If you add the conviction protector feature to your policy, you’ll be able to keep the discount even after receiving a minor driving conviction, like a speeding ticket.

Roadside assistance - If you need a tow, boost or refill on gas, the roadside assistance add-on available to Aviva car insurance policyholders will get you out of a jam. This program also gets you discounts on car rentals, accommodations and trip interruption services.

Satisfaction guaranteed - If Aviva is unable to provide a satisfactory outcome for a covered auto insurance claim, they will send you a cheque for an amount equal to your annual premium. They will also pay out the settlement for your claim. The maximum amount payable is $10,000.

Is there an app?

No — Aviva Insurance Canada does not currently have an app for auto insurance.

How to submit a claim with Aviva Insurance Canada 

To file a claim with Aviva Insurance, contact a claims advisor either by phone or through Aviva’s online portal, MyAviva. To file claims online with Aviva, you’ll need login credentials. Once you’ve entered your username and password, you’ll be able to access the appropriate form. Once you’ve submitted it virtually, a claims advisor will review it.

Aviva car insurance claims phone number:
1-866-692-8482
Hours of availability:
24 hours a day, seven days a week.
Alexandra Bosanac

Alexandra Bosanac

About the Author

Alexandra Bosanac is the Core Content Manager for LowestRates.ca. Her reporting has appeared in Canadian Business, the Toronto Star, the National Post, and the CBC.

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