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Learn more about Aviva Insurance Canada.

With more than three million clients served and 4,000 employees across the country, Aviva is one of the largest and most well-known insurance providers in Canada. Its parent company, Aviva plc, is a U.K.-based organization that prides itself on community development and philanthropic efforts around the globe.

Aviva Insurance Canada’s stated values include dependability and customer satisfaction, an approach it backs up by guaranteeing to reimburse dissatisfied policyholders, and by offering a mobile application designed to help users minimize risk.

Take three minutes today to get a car insurance quote from Aviva online. Compare quotes from Aviva Insurance Canada and 50+ Canadian insurance providers in less than 3 minutes on LowestRates.ca today.

 

Consumer reviews for Aviva Car Insurance Canada.

ProvinceUser satisfaction rating
Alberta

 

 

 

 

 

Atlantic

 

 

 

 

 

Ontario

 

 

 

 

 

Quebec

 

 

 

 

 

What other insurance products does Aviva offer?

Along with insurance for all types of vehicles (cars, ATVs, snowmobiles, RVs, boats, classic cars and motorcycles), Aviva Canada offers home, leisure/lifestyle, group and business insurance.

Property insurance: Includes standard and optional coverage for homes, condos, high value homes, manufactured homes and cottages, as well as home sharing insurance for Airbnb. Aviva also offers tenant insurance for renters.

Travel insurance: In partnership with RBC insurance, there are travel insurance packages with different levels of coverage for emergency medical, trip cancellation and interruption, baggage loss, damage and delay and flight and travel accidents. Other options include non-medical coverage and coverage for trips within Canada.

More insurance options: Aviva also offers miscellaneous policies for horses, hole-in-one insurance for golf tournaments, ride-share coverage for services like Uber and Lyft, RV sharing and employee group plans.

Business insurance: Business offerings include Aviva Onpoint for small businesses and entrepreneurs (retail, contracting, business and professional services), Aviva Enterprise for small and medium-sized businesses (automotive, builder’s risk and contractors, business and professional services, education and organizations, hospitality and lodging and manufacturing and wholesale), and coverage for large corporate and commercial businesses.

The Aviva car insurance advantage.

Discounts

Aviva Canada offers clients numerous opportunities to save on auto insurance. Customers who bundle multiple policies are rewarded, as are drivers who protect their vehicles with safety features. Here are some discount options for Aviva that will net you between 15-30% savings:

  • Installing an automatic emergency braking system.
  • Bundling multiple policies or vehicles.
  • Avoiding convictions for a minimum of three years.
  • Being retired.

Special programs

Aviva Insurance Canada also offers a number of special programs for car insurance policyholders:

Disappearing deductible - Aviva will lower your deductible (without raising your premium) with every claims-free year that passes. After five straight years without making a claim, your deductible can hit zero. The best part for new clients is that Aviva will allow you to bring your track-record over from your previous insurer. If you’ve gone five years without a claim, you may be able to switch to Aviva and start out with a $0 deductible.

Conviction protector - Aviva auto insurance comes with a conviction-free discount. If you add the conviction protector feature to your policy, you’ll be able to keep the discount even after receiving a minor driving conviction, like a speeding ticket.

Roadside assistance - If you need a tow, boost or refill on gas, the roadside assistance add-on available to Aviva car insurance policyholders will get you out of a jam. This program also gets you discounts on car rentals, accommodations and trip interruption services.

Satisfaction guaranteed - If Aviva is unable to provide a satisfactory outcome for a covered auto insurance claim, they will send you a cheque for an amount equal to your annual premium. They will also pay out the settlement for your claim. The maximum amount payable is $10,000.

Is there an app?

No — Aviva Insurance Canada does not currently have an app for auto insurance.

How to submit a claim with Aviva Insurance Canada 

To file a claim with Aviva Insurance, contact a claims advisor either by phone or through Aviva’s online portal, MyAviva. To file claims online with Aviva, you’ll need login credentials. Once you’ve entered your username and password, you’ll be able to access the appropriate form. Once you’ve submitted it virtually, a claims advisor will review it.

Aviva car insurance claims phone number:
1-866-692-8482
Hours of availability:
24 hours a day, seven days a week.

Join the millions of Canadians saving money on auto insurance

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What people say after comparing rates on LowestRates.ca:

April 27
Very Helpful and Professional
Quick, and professional. Explained everything really well and answered all my qu...
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April 26
A great agent...all my questions…
A great agent...all my questions answered I think Maria is an asset to your comp...
Ron Tombari
April 24
Great customer service
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April 22
Your agent Nathan was amazing and so…
Your agent Nathan was amazing and so helpful.
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April 19
Prompt response
Prompt response. Good info to make a decision. Helpfull that info was sent to ...
Margaret Bird
April 19
Sean was easy to talk too and very…
Sean was easy to talk too and very informative.
Angela
April 19
Good job
The staff was helpful and knew what were doing.
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April 17
Good pricing
Pleasant broker and helpful
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April 17
filled out form online less than 5mins…
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The Agent was very kind and helpful!
The Agent was very kind and helpful!
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April 16
Great customer care she is good 👍
Great customer care she is good 👍
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April 15
Simple and clear!!
Fast response ! Friendly knowledgeable staff!
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April 15
great rep provided all the information…
great rep provided all the information I needed to make an informed choice
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April 12
After I got the quotes somebody…
After I got the quotes somebody followed up with me and put me trough with an ag...
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April 12
fast responce
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April 9
Very helpful advice and great overall…
Very helpful advice and great overall service.
mark
April 6
Easy and friendly process.
Easy and friendly process.
shr
April 5
Very good service.
Very good service.
Tanya Neufeld Eckert
March 30
easy to work with…
easy to work with and find what I needed fast.
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March 25
Immediate response
Immediate response
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March 6
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Very helpful team !
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February 15
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Super fast seriously half the price of my previous broker. I worked with Khadija...
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January 31
Representative was extremely helpful…
Representative was extremely helpful and was able to assist in all our needs.
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January 19
I was treated very well
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January 18
Great service
The response to my inquiry was quick. I received a phone call a few hours later ...
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December 4
Quick turnaround
Quick turnaround, I am really happy with the process so far.
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November 11
process was easy and professional
The process was easy and professional
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November 1
The young man was very courteous and…
The young man was very courteous and professional. We didn't qualify due to low...
Teresa Penning
October 26
Quick and friendly response.
Quick and friendly response.
Dan Rochon Rochon

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Alexandra Bosanac

Alexandra Bosanac

About the Author

Alexandra Bosanac is the Core Content Manager for LowestRates.ca. Her reporting has appeared in Canadian Business, the Toronto Star, the National Post, and the CBC.

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