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Learn more about aha car insurance Canada.

Aha insurance Canada may be a relatively new player in the national insurance landscape, but their roots run deep.

After 25 years in the home and auto insurance industry, CEO Steve Livingstone decided it was time for a new approach. Inspired by the technical innovations that were changing the banking, investing, and retail industries, Livingstone partnered with Waterloo, Ont.-based Ignite Services Inc. to launch aha insurance in 2017. Policies are underwritten by Zenith Insurance.

The mission of aha is simple: usher in a new era of digital insurance that allows Ontario customers to quote, purchase, and manage their policies entirely online.

Reviews for aha car insurance are generally positive. In mid-2020, aha insurance had a 4.7 star rating out of 5 on Google. So if you’re ready to find your insurance the same way you find your flights — totally online, while wearing pyjamas — then give aha a try.

Aha offers online car insurance quotes. Want to see whether aha insurance is offering your lowest possible car insurance rate? Compare car insurance quotes from 75+ Canadian insurance providers in less than 3 minutes on LowestRates.ca today.

What other products does Aha Insurance offer?

Along with coverage for autos and most recreational vehicles (motorhomes, motorcycles, snowmobiles, ATVs, camper trailers and boats), Aha offers property, pet and travel insurance for individuals, plus some types of business coverage.

Property insurance: Coverage for owners of homes, condos, cottages, mobile homes and second homes, plus tenant insurance. Cover your property, personal liability and belongings.

Pet insurance: Aha partners with Pets + Us to offer insurance policies for dogs and cats. (If you’re an Aha customer you get a 5% discount on your Pets + Us insurance premium). You can choose from accident-only coverage or a policy combining accident and illness protection.

Travel insurance: Coverage for trip cancellation and emergency health and medical costs while travelling, in foreign countries or within Canada. Aha also offers special single-trip, COVID-19 coverage for Canadians who need to travel across the country during the pandemic.

Business insurance: Standard liability coverage for small businesses with options for professional and product liability. Commercial auto coverage for contractors, fleets and transporting goods. Aha’s commercial property insurance offerings include coverage for landlords who rent to businesses, business tenants and essential business equipment.

The aha car insurance advantage.

Discounts

In addition to adding speed and clarity to the insurance purchasing process (the quote you get online is the exact price you pay), aha insurance offers industry-standard offers, as well as some of the most competitive discounts available. Here are some things to keep in mind when considering aha:

 
  • Home insurance: save up to 50% by bundling home + auto.
  • Car insurance: save up to 18% by bundling home + auto.
  • Multiple vehicle discount.
  • Safe driving history.
  • Certified winter tire installation.
  • Accident forgiveness: protects you against rate increases if you experience an ‘at-fault’ accident. Think of it as a mulligan for car insurance.
  • Minor conviction forgiveness: protects your conviction-free status if you’re charged with a minor conviction.
  • Rental vehicle at the time of claim: covers the cost of a rental vehicle if yours is unusable due to a claim.
  • Rental vehicle coverage: insures you for short-term vehicle rentals in Canada and the U.S.

Special programs

Innovative quoting - The process of getting a quote with aha insurance is unlike any other. By entering your driver’s license number, the quoter automatically gathers personal and vehicle information, meaning that getting through the process is much quicker and feels more customized. But remember, your policy is purchased entirely online, so you are required to input your car’s vehicle identification number (VIN) on the last page of the form; this means you’ll need to locate it on the vehicle itself or find it on your current insurance policy.

Igins, the assistant - As you go through the quoting process, an electronic assistant named Igins chimes in with things to consider and is standing by to answer any user questions. Igins is a handy little helper, but if you’d prefer a voice on the other end of the line, aha has real folks ready to help, too.

 

Is there an app?

Unfortunately not, but aha’s website offers an easy-to-navigate, mobile-first site for those users looking to purchase or manage a policy from their device. The mobile site includes the ability to live chat, read the blog, close a policy, or submit a claim. It’s all there and it’s impressively intuitive.

How to submit a claim with aha insurance

It’s easy to contact aha insurance. To submit a claim, you can either log into your aha insurance account (you’ll receive your aha login credentials after you purchase a policy) or you can contact aha insurance at the number we’ve listed below. They will go over your policy, review your coverage, and point you in the right direction. Your aha broker will connect you with a dedicated adjuster who can deal with your particular situation. They’ll be with you every step of the way to ensure your claim is handled properly, and that you’re back in the driver’s seat as soon as possible.

Phone number for aha car insurance claims:

Call
1-855-242-2440
Hours of availability:
The above phone number for aha insurance is staffed 24/7 by agents who will process your claim.
Alexandra Bosanac

Alexandra Bosanac

About the Author

Alexandra Bosanac is the Core Content Manager for LowestRates.ca. Her reporting has appeared in Canadian Business, the Toronto Star, the National Post, and the CBC.

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