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Meet Johnson Insurance

Boasting over 100 years of experience, this St. John’s-based company provides auto, home, and travel insurance to most of Canada, with the exception of British Columbia, Saskatchewan, Manitoba, and the territories.

Johnson Insurance products are now entirely web-based. That means policyholders can purchase insurance and manage their policy through Johnson’s members-only website without ever going through an agent or broker. And customers like it this way: in 2017, Johnson was rated the second best auto insurer in Alberta, according to J.D. Power.

Johnson offers customers a good array of coverage options and perks. These include discounts for policyholders who renew with Johnson and extra rewards through its corporate partnership with Air Miles.

The company offers a variety of discounts, all of which reward safe driving: drivers with clean driving records will pay lower rates, as will drivers who have more years of driving experience under their belt.

ProvinceUser satisfaction rating
Alberta 
Atlantic         
Ontario 
Quebec 
Table displaying johnson's ratings for the claims process and overall user satisfaction, courtesy of J.D. Power and Associates

The Johnson advantage

Johnson customers can also earn one Air Miles reward mile for every $20 paid on their premium— including taxes. Last but not least, the company offers a range of discounts on rates, including:

  • Bundling auto and home insurance policies together
  • Insuring multiple vehicles with Johnson
  • Discounts for safe and experienced drivers
  • Discounts for groups, including associations, employers, and academic institutions
Special programs:

First accident forgiveness - If your driving record is otherwise stellar, the company won’t increase your premium rate after your first accident.

Members-only website - Manage your policy at your own convenience using Johnson’s website for policyholders.

Is there an app?

Yes, there is. The Johnson Insurance app is available for Android and iOS devices. You can view your policy documents, claims history, as well as any correspondences you’ve had with the company.

How to submit a claim with Johnson

You can file a claim with Johnson over the phone at 1-800-804-0087. Representatives are available 24-7. When you file a claim, they’ll confirm what kind of coverage you have, explain your options, and make arrangements for repairs and replacements at a reliable repair facility.

  • Phone

    Call 1-800-804-0087

  • Clock

    Hours of availability: 24-7 service

What else does Johnson do?

Johnson offers coverage in the following categories:

  • Home/condo/tenant/vacation trailer
  • Travel
  • Group (life, accidental death and dismemberment, health and dental, short and long term disability, critical illness)

Drivers especially have another reason to look into Johnson: a scholarship program that has awarded over $1,000,000 in grants to students across Canada since 1998.

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