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What our users say:

Excellent
Based on 322 reviews
June 5
Awesome work
wow what an awesome rep. He did up everything, extremely fast and was very under...
Delroy Paul
June 4
It was a pleasure dealing with your…
It was a pleasure dealing with your broker, it made switching insurance companie...
Michael Sheridan
May 27
Excellent customer service
This is the first time I got insurances from Direct Rate.I have nothing but good...
Tejas Patel
May 26
Quick service
Quick service, good price
dl
May 22
Imad Harrouk was great !
Imad Harrouk was great ! intelligent well spoken professional polite a perso...
james bannon
May 21
Imad Harrouk helped me get the best…
Imad Harrouk helped me get the best home and auto bundle insurance quote. He was...
Amanda Moskowitz
May 20
Excellent !!! Very competitive rates !!
Excellent customer services also they have very competitive rates !!
Eliza Gallant
May 20
Excellent Service
Sonia was patient with all of my questions, helpful and cheerful through the ent...
Cori Thompson
May 20
Imad Harrouk helped us with getting a…
Imad Harrouk helped us with getting a car insurance quote. He was very friendly ...
Barry
May 18
I was treated fairly and walked through…
I was treated fairly and walked through my purchase.I enjoyed the agent was exce...
paul neville
May 17
Highly Recommended !
I spoke with Mr. Imad Harrouk of DirectRate for quotes on my car and condo insur...
HL
May 14
Highly recommend
Great experience, simple to use and they gave me a lot of options at prices that...
Chandra Wilson
May 13
Amazing service
Amazing service, Sonia is patient and helpful. Can not complain. I am happy with...
Miroslav Adalbert Elias
May 12
Meghan Ford helped me and she was…
Meghan Ford helped me and she was amazing. I saved $160/month between home and a...
Bruce
May 11
Easy
Easy, clear and fast. Very effective.
Rene Izquierdo de la Cruz
May 6
Sonia was very helpful and nice…
Sonia was very helpful and nice throughout the whole process. She got me the bes...
Ali Al-Rubayee
May 6
Very friendly and professional
Very friendly and professional. She always try to help. Really appreciate.
Binod Shrestha
May 5
He was so amazing
He was so amazing. He went out his way to help me. He deserves a raise Very po...
Shahin Abbaskhan
April 27
Great rates!
Ryan was very helpful and polite.He went all out to find me the best rate. He wa...
Linda Shelton
April 22
The service was excellent
The service was excellent. Emad provided awesome service for me.
John Bowden
April 19
Fast and professional customer service
Fast and professional customer service. All of my questions were answered and I...
P COSTANTINI
April 16
Chelsea was very helpful and a pleasant…
Chelsea was very helpful and a pleasant person to deal with.
Keith Tarala
April 16
simple quick and easy
simple, quick and easy
tony palumbo

Learn more about Esurance Car Insurance Canada.

Esurance has offered auto and home insurance online to Americans since 1999. It expanded to Canada in 2015, first in Alberta, and then Ontario two years later. 

In July 2018, Esurance ceased offering auto insurance new policies in Canada and announced that it had sold renewal rights to Ivantage, a brokerage within the Allstate group of companies.

Car insurance quotes from Esurance are no longer available. Current reviews of Esurance from  policyholders are no longer available either.

Esurance was an early provider of insurance policies that can be totally managed online by the policyholder — no need to “sit on the phone or dig through file cabinets,” the company guaranteed. The company was part of an emerging category of insurers offering what’s known as direct insurance, meaning that everything you need to manage your policy can be retrieved through Esurance's members-only site. In January 2018, the company announced that new policyholders in Ontario would get a 10% discount upfront for choosing Esurance.

Esurance insurance Canada aimed to streamline the process of filing a claim. All you had to do was upload all the required documentation online. If you had a question you can’t find the answer to online, you could always call one of their claims agents, who were available 24-hours a day.

Esurance’s goal was to simplify the insurance process and to empower consumers to better understand how their rates are calculated and how the claims process works. That’s why most of the content on their site was written in plain English.

Beyond coverage for private passenger vehicles, for Esurance offered insurance for RVs, motorcycles, ATVs, and snowmobiles.

The Esurance car insurance advantage.

Discounts

Esurance offered a number of ways to save on auto insurance. Here are a few.

  • Multi-vehicle discounts: You could qualify for a discount if you insured more than one car with Esurance.
  • Driver training: Another discount was available for new drivers who completed a driving course.
  • Online Shopper Savings®: You could get a discount for completing an online quote from Esurance.
  • Switch and Save®: Esurance promised extra savings to customers who switch to Esurance from another insurer.
  • Paperless discounts: Esurance clients in Ontario received a 10% discount upfront on their auto insurance for choosing a direct insurer.

Unfortunately, car insurance quotes from Esurance are no longer available in Canada. 

 

Special programs

Coverage Counsellor® - Esurance offered a special web tool that allowed drivers to determine the exact amount of coverage you need. The tool took you through a questionnaire that asked questions about your auto and home insurance needs.

What If® Calculator - Customers could ask this tool hypothetical questions and receive an answer. Some questions it answered included, "Will an accident raise my premium?" and "How much will I pay if I change postal codes within my province?”.

Is there an app?

No, Esurance doesn’t have an app for car insurance in Canada, as it’s no longer operational this side of the border. It does have one for U.S. customers, which enables users to manage, file a claim, and track a claim, as well as request roadside assistance.

It is no longer possible to get car insurance quotes from Esurance online.

How to submit a claim with Esurance

Customers received a login for Esurance’s members-only website, through which claims could be filed and managed online. After you filed a claim, a dedicated claims rep contacted the claimant to gather more information. The rep would then schedule a vehicle inspection and help you with other aspects of the claims process, including arranging for a rental car.

What else does Esurance do?

In addition to car insurance, Esurance specialized in home insurance, which you had the option of bundling with your auto policy for additional discounts. Renters insurance was also available.

Alexandra Bosanac

Alexandra Bosanac

About the Author

Alexandra Bosanac is the Core Content Manager for LowestRates.ca. Her reporting has appeared in Canadian Business, the Toronto Star, the National Post, and the CBC.

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